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Grace Cartledge is a member of the Australian Financial Complaints Authority (AFCA).
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Telephone: 1800 931 678 (free call)
Email: info@afca.org.au
In writing: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
